Go to [b]Start[/b] > [b]My Computer[/b] Go to [b]Tools[/b] > [b]Folder Options[/b] Click on the [b]View[/b] tab Untick the following:[list] [*][b]Hide extensions for known file types[/b] [*][b]Hide protected operating system files (Recommended)[/b] [/list]You will get a message warning you about showing protected operating system files, click [b]Yes[/b] Make sure this option is selected:[list] [*][b]Show hidden files and folders[/b] [/list]Click [b]Apply[/b] and then click [b]OK[/b] Go to [b]Start[/b] > [b]Control Panel[/b] > [b]Add or Remove Programs[/b]. Remove the following programs, if they are present. [color=blue][b] @@@@@Programs to Delete@@@@@ [/b][/color] If you are unsure of how to use Add or Remove Programs, the please see this tutorial: [url=http://www.bleepingcomputer.com/forums/topic42133.html][color=red][b]How To Remove An Installed Program From Your Computer[/b][/color][/url] [b]Run [color=blue]HijackThis[/color][/b]. Click on [b]Do a system scan only[/b]. Place a checkmark next to these lines (if still present). [b] @@@@@Hijackthis Lines@@@@@ [/b] Then close all windows except [color=blue][b]HijackThis[/b][/color] and click [b]Fix Checked[/b]. [b]Restart[/b] Use [color=blue][b]Windows Explorer[/b][/color] to find and delete these [b]files[/b] if they exist. If they don't, let me know: @@@@@Files to delete@@@@@ And these [b]folders[/b]: @@@@@Folders to delete@@@@@ [i][color=green][b]As an example:[/b] To delete C:\WINDOWS\[b]badfile.dll[/b] Double click the [b]My Computer[/b] icon on your Desktop. Or click on the Windows KEY + E. Double click on [b]Local Disc (C:\)[/b] Double click on the [b]Windows[/b] folder, Right click on [b]badfile.dll[/b] and then from the menu that appears, click on [b]Delete[/b][/color][/i] Finally, please post a new [color=blue][b]HijackThis[/b][/color] log, and a description of any remaining problems.