Dear 

INC000000 was assigned to you by on with the following notes:

Incident has been assigned to user: . 

You are now the new owner of this Incident.

DETAILS:

Incident ID: INC000000
Forename: 
Surname: 
Telephone Number: 
Email Address: 
Department: 
Site: 

Type: Incidents
Category: Hardware Issue
Sub-Category: Monitor
Summary: When turning on monitor showing a blue screen
Description: 

4th floor - in the middle of the room and there will be a notice stuck to screen 

This Incident has a priority of 4. Standard .

Regards