xtrim Posted March 1, 2011 Share Posted March 1, 2011 Hi,As part of my solution I have a few ai scripts.the problem is that some of the users report that their anti-virus is warning them about some of the scripts.is there a way to avoid it? Link to comment Share on other sites More sharing options...
Juvigy Posted March 1, 2011 Share Posted March 1, 2011 Yes. Put them to the trusted apps lists. And complain to the AV provider to release a new definitions. Link to comment Share on other sites More sharing options...
xtrim Posted March 1, 2011 Author Share Posted March 1, 2011 ok...that is really not a very good solution when you have thousands of users... Link to comment Share on other sites More sharing options...
Juvigy Posted March 1, 2011 Share Posted March 1, 2011 Yes, but what can you do - AV engines quite often detect it as potentially dangerous software. You can as i mentioned before contact the AV provider give them the scripts for analysis and ask them to release a new definition/update to exclude your scripts from the detection list. Link to comment Share on other sites More sharing options...
xtrim Posted March 1, 2011 Author Share Posted March 1, 2011 and they are willing to do that? I'll try... Link to comment Share on other sites More sharing options...
Juvigy Posted March 1, 2011 Share Posted March 1, 2011 Yes , they will determine it is a false positive and release a fix. Link to comment Share on other sites More sharing options...
xtrim Posted March 1, 2011 Author Share Posted March 1, 2011 cool. tnx:) do you know how to contact eset? Link to comment Share on other sites More sharing options...
Mobius Posted March 1, 2011 Share Posted March 1, 2011 (edited) ~ Edited March 2, 2011 by Mobius Link to comment Share on other sites More sharing options...
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