nottyheadedboss Posted January 30, 2018 Share Posted January 30, 2018 I am new to the world of AutoIT. Also I am not sure if this is the right foru or I need to re-directing it to another Sub-forum. I would like to know if it is possible to raise tickets in ITSM tools such as Service Now based on emails that arrive in Outlook or Automate Access Management/User Provisioning in Informatica or for that matter any tool Any advice to learn AutoIt do the basics to start with will be great. I have been with VB and .NET and Datawarehousing for ages. Link to comment Share on other sites More sharing options...
orbs Posted January 30, 2018 Share Posted January 30, 2018 hello @nottyheadedboss, welcome to AutoIt and to the forum. if you have been a programmer of whatever level for some time, you must be familiar with the API concept. google "ServiceNow API" and "Informatica API" i see they both offer the solution to your requirements. API can be implemented in practically any programming and scripting language, and AutoIt is no different - but you will have to study the API specifications for the service you wish to interact with. Earthshine 1 Signature - my forum contributions: Spoiler UDF: LFN - support for long file names (over 260 characters) InputImpose - impose valid characters in an input control TimeConvert - convert UTC to/from local time and/or reformat the string representation AMF - accept multiple files from Windows Explorer context menu DateDuration - literal description of the difference between given dates Apps: Touch - set the "modified" timestamp of a file to current time Show For Files - tray menu to show/hide files extensions, hidden & system files, and selection checkboxes SPDiff - Single-Pane Text Diff Link to comment Share on other sites More sharing options...
Juvigy Posted January 31, 2018 Share Posted January 31, 2018 Answer to both question is YES. It could also be done in several ways - not using the SNOW or Informatica APIs. SNOW has integration with Outlook so the things with the mails is a standard solution. Link to comment Share on other sites More sharing options...
mLipok Posted January 31, 2018 Share Posted January 31, 2018 (edited) On 30.01.2018 at 6:03 AM, nottyheadedboss said: raise tickets in ITSM tools such as Service Now based on emails that arrive in Outlook or Automate Access Management/User Provisioning in Informatica or for that matter any tool 1. @water made special UDF for Outlook 2. Do you wan to automate specyfic system ? which one ? - this: https://marketplace.informatica.com/mpresources/docs/IDPDeveloperGuide.pdf ? Edited January 31, 2018 by mLipok Signature beginning:* Please remember: "AutoIt"..... * Wondering who uses AutoIt and what it can be used for ? * Forum Rules ** ADO.au3 UDF * POP3.au3 UDF * XML.au3 UDF * IE on Windows 11 * How to ask ChatGPT for AutoIt Code * for other useful stuff click the following button: Spoiler Any of my own code posted anywhere on the forum is available for use by others without any restriction of any kind. My contribution (my own projects): * Debenu Quick PDF Library - UDF * Debenu PDF Viewer SDK - UDF * Acrobat Reader - ActiveX Viewer * UDF for PDFCreator v1.x.x * XZip - UDF * AppCompatFlags UDF * CrowdinAPI UDF * _WinMergeCompare2Files() * _JavaExceptionAdd() * _IsBeta() * Writing DPI Awareness App - workaround * _AutoIt_RequiredVersion() * Chilkatsoft.au3 UDF * TeamViewer.au3 UDF * JavaManagement UDF * VIES over SOAP * WinSCP UDF * GHAPI UDF - modest begining - comunication with GitHub REST API * ErrorLog.au3 UDF - A logging Library * Include Dependency Tree (Tool for analyzing script relations) * Show_Macro_Values.au3 * My contribution to others projects or UDF based on others projects: * _sql.au3 UDF * POP3.au3 UDF * RTF Printer - UDF * XML.au3 UDF * ADO.au3 UDF * SMTP Mailer UDF * Dual Monitor resolution detection * * 2GUI on Dual Monitor System * _SciLexer.au3 UDF * SciTE - Lexer for console pane * Useful links: * Forum Rules * Forum etiquette * Forum Information and FAQs * How to post code on the forum * AutoIt Online Documentation * AutoIt Online Beta Documentation * SciTE4AutoIt3 getting started * Convert text blocks to AutoIt code * Games made in Autoit * Programming related sites * Polish AutoIt Tutorial * DllCall Code Generator * Wiki: * Expand your knowledge - AutoIt Wiki * Collection of User Defined Functions * How to use HelpFile * Good coding practices in AutoIt * OpenOffice/LibreOffice/XLS Related: WriterDemo.au3 * XLS/MDB from scratch with ADOX IE Related: * How to use IE.au3 UDF with AutoIt v3.3.14.x * Why isn't Autoit able to click a Javascript Dialog? * Clicking javascript button with no ID * IE document >> save as MHT file * IETab Switcher (by LarsJ ) * HTML Entities * _IEquerySelectorAll() (by uncommon) * IE in TaskScheduler * IE Embedded Control Versioning (use IE9+ and HTML5 in a GUI) * PDF Related: * How to get reference to PDF object embeded in IE * IE on Windows 11 * I encourage you to read: * Global Vars * Best Coding Practices * Please explain code used in Help file for several File functions * OOP-like approach in AutoIt * UDF-Spec Questions * EXAMPLE: How To Catch ConsoleWrite() output to a file or to CMD *I also encourage you to check awesome @trancexx code: * Create COM objects from modules without any demand on user to register anything. * Another COM object registering stuff * OnHungApp handler * Avoid "AutoIt Error" message box in unknown errors * HTML editor * winhttp.au3 related : * https://www.autoitscript.com/forum/topic/206771-winhttpau3-download-problem-youre-speaking-plain-http-to-an-ssl-enabled-server-port/ "Homo sum; humani nil a me alienum puto" - Publius Terentius Afer"Program are meant to be read by humans and only incidentally for computers and execute" - Donald Knuth, "The Art of Computer Programming" , be and \\//_. Anticipating Errors : "Any program that accepts data from a user must include code to validate that data before sending it to the data store. You cannot rely on the data store, ...., or even your programming language to notify you of problems. You must check every byte entered by your users, making sure that data is the correct type for its field and that required fields are not empty." Signature last update: 2023-04-24 Link to comment Share on other sites More sharing options...
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