gpich Posted November 30, 2004 Share Posted November 30, 2004 (edited) I wrote this to help reduce the time I spend on the phone with help desk functions. I am new at this so any recomendations are appreciated. This is supposed to make a gui, display some system info, and create a xp request for assistance sending to the person selected in the radio once the button is pushed. I saw somebody looking for something that would do this on some other board, not autoit so if thats you hopefully this works. You will need to replace anything with two pluses in front of it with your info. (++xxxx) You'll see what I mean. Works when compiled with 3.0.103. expandcollapse popup#include <GUIConstants.au3> ;make the gui GUICreate("Virtual Help Desk") GUISetState (@SW_SHOW) GUISetBkColor(0x87CEFA) GUISetFont(9, 400, 0, "Arial") ;make gui labels GUICtrlCreateLabel ("Primary IP Address:",10,30) GUICtrlCreateLabel ("Secondary IP Address:",10,50) GUICtrlCreateLabel ("Computer Name:",10,70) GUICtrlCreateLabel ("User Name:",10,90) ;put info next to labels GUISetFont(9, 400, 2, "Arial") GUICtrlCreateLabel (@IPAddress1,100,30) GUICtrlSetColor(-1,0x4B0082) GUICtrlCreateLabel (@IPAddress2,110,50) GUICtrlSetColor(-1,0x4B0082) GUICtrlCreateLabel (@ComputerName,110,70) GUICtrlSetColor(-1,0x4B0082) GUICtrlCreateLabel (@UserName,83,90) GUICtrlSetColor(-1,0x4B0082) GUISetState() ;create variable controls $sendrequest = GuiCtrlCreateButton ("Send Request", 220, 133) $group_1 = GUICtrlCreateGroup ("Remote Assistane", 5, 105, 310, 80) GUIStartGroup() Dim $helper1 = GUICtrlCreateRadio ("Send Request to ++Helper1", 10, 120, 179, 20) Dim $helper2 = GUICtrlCreateRadio ("Send Request to ++Helper2", 10, 140, 183, 20) Dim $helper3 = GUICtrlCreateRadio ("Send Request to ++Helper3", 10, 160, 185, 20) $radioval1 = 0 $radioval2 = 2 ;show gui GuiSetState () ;get variable control state While 1 Global $msg = GuiGetMsg() Select Case $msg = $GUI_EVENT_CLOSE Exit Case $msg = $GUI_EVENT_MINIMIZE Case $msg = $GUI_EVENT_MAXIMIZE Case $msg = $sendrequest Global $radioval1 createrequest() Case $msg >= $helper1 AND $msg <= $helper3 $radioval1 = $msg - $helper1 EndSelect WEnd ;this is a function that creates a remote assistance request Func createrequest() ;blocks keyboard/mouse input BlockInput(1) ;had to run the same command 3x because Microsoft changes the cursor location every time you run this, they dont want you to do it like this Run("C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr -fromhcp -url hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Common/rcscreen1.htm") Sleep(1000) Run("C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr -fromhcp -url hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Common/rcscreen1.htm") Sleep(1000) Run("C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr -fromhcp -url hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Common/rcscreen1.htm") Sleep(1000) Send("{ENTER}") ;display a progress bar for 35 seconds, thats about how long it takes to create the request ProgressOn("Creating Help Request...", "Please be patient", "0 percent") For $i = 10 to 100 step 10 sleep(3300) ProgressSet( $i, $i & " Percent") Next ProgressSet(100 , "Done", "Complete") Sleep(500) ProgressOff() ;determine whice radio button is selected and based on that use email address While 1 IF $radioval1 = 0 Then Send("++helper1 email address goes here") Else EndIf IF $radioval1 = 1 Then Send("++helper2 email address goes here") Else EndIf If $radioval1 = 2 Then Send("++helper3 email address goes here") EndIf ExitLoop WEnd ;the rest of the steps needed Send("{TAB 2}") Send("{ENTER}") Send("{TAB 2}") Send("{ENTER}") Send("{TAB 2}") Send("{SPACE}") Send("{TAB}") Send("{ENTER}") Sleep(5000) Send("+{TAB}") Send("{ENTER}") Sleep(8000) Send("+{TAB}") Send("{ENTER}") Sleep(1000) ;unblock input BlockInput(0) ;close help and support screen Send("!{F4}") EndFunc ;close gui if instructed While 1 $msg = GUIGetMsg() If $msg = $GUI_EVENT_CLOSE Then ExitLoop Wend Edited November 30, 2004 by Larry Link to comment Share on other sites More sharing options...
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