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gte

HP Open View Service Center keep alive script

2 posts in this topic

#1 ·  Posted (edited)

I wrote this script to keep HP OpenView ServiceCenter from closing due to the licensing issue at my place of work, maybe others might find it useful as well.

In short, it SHOULD wait for 9 minutes, and send an f2 refresh to the software. It will send the refresh if the software is in the foreground, and if it is not, it puts it off screen and refreshes it, then puts it back, whether it is in the background or minimized. I had to write a couple of catch all safety nets, as sometimes it would leave it off screen.

I'll subscribe to this thread, in case there are any questions/comments or tweaks requested, please post. I'm still a beginner, so don't expect magic from this ;)

[edit 02-02-10]

Added a catch all for when it would stay invisible and for when it would not unblock input

#Region ;**** Directives created by AutoIt3Wrapper_GUI ****

#AutoIt3Wrapper_Res_Fileversion=1.0.0.7
#EndRegion ;**** Directives created by AutoIt3Wrapper_GUI ****





#Include <Timers.au3>

Sleep(5000)





Global $openmainmenuhasbeencalled = 1
global $stoprunawayloop = 1
global $stoprunawaylooptwo = 1
Global $activewindow = WinGetHandle("[active]")
Global $timesincelastrefresh = @YDAY & @HOUR & @MIN & @SEC
Global $caprswindowstate = WinGetState("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch")
Global $caprswindowlocation = WinGetPos("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch")
Global $winposhorizontal


Opt("SendKeyDelay", 50)

While 1

Global $currenttime = @YDAY & @HOUR & @MIN & @SEC

If @HOUR > 4 or @HOUR < 23 Then
        _launchprogram()
        
        Sleep(250)
        
;~      _closefailurebox()
        
    ;~  Sleep(250)
    ;~  
    ;~  _openmainmenu()
        
        Sleep(250)
        
        _openincidentqueue()
        
        Sleep(250)
        
    If $currenttime > ($timesincelastrefresh + 1900) Then ;1900
        If WinExists("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch") = 1 Then
            
            _refreshwindow()
            WinSetTrans ("HP OpenView ServiceCenter - Incident Queue:","Open Incidents Assigned To My Branch", 255)
            Global $timesincelastrefresh = @YDAY & @HOUR & @MIN & @SEC
            BlockInput(0)
            Sleep(250)
        Else
        ConsoleWrite("Incident Queue Window does not winexists" & @CRLF)
        EndIf
        
    Else
    ConsoleWrite("Time since last refresh is " & $timesincelastrefresh & @CRLF)
    Sleep(250)
    ConsoleWrite("Current time is " & $currenttime & @CRLF)
    Sleep(250)
    ConsoleWrite("Time until next refresh is T" & $currenttime - ($timesincelastrefresh + 1900) & @CRLF)
    Sleep(250)
    EndIf
Else
    ConsoleWrite("It's after hours, the program is sleeping" & @CRLF)
    Sleep(5000)
EndIf   

    $wgt = WinGetTitle("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch")
    $sTitle = "HP OpenView ServiceCenter - Incident Queue:"
    $sText = "Open Incidents Assigned To My Branch"
    If WinGetTrans($wgt,'') <= 254 Then
        WinSetTrans($wgt,"",255)
        ConsoleWrite("Fixed transparency" & @CRLF)
        FileWriteLine("C:\Documents and Settings\668692\My Documents\Work Stuff\AutoIt\caprs2keepalive\logs\" & @MON & "-" & @MDAY & "-" & @YEAR & "caprs_keep_alive_log.txt", @MON & "-" & @MDAY & "-" & @YEAR & "  " & @HOUR & ":" & @MIN & ":" & @SEC & ":" & @MSEC & " ---- Fixed Transparency") ; & @CRLF)
    Else
        ConsoleWrite("Transparency is correct" & @CRLF)
    EndIf   

    _verifywinposition()
        
    _closefailurebox()  

    _closeservicecentershutdownbox()
    
    _windownotavailable()
    
    _closemiscellaneousbox()
    
    BlockInput(0)   

        
    
    
WEnd    





Func _launchprogram()
    
        If ProcessExists("javaw.exe") = 0 Then
;~          ConsoleWrite("prox" & @CRLF)
            
            Run(@ComSpec & " /c " & '"ServiceCenter.exe"  -data workspace -vmargs -Xmx256M', "C:\Program Files\Peregrine Systems\ServiceCenter 6.2\Client\", @SW_HIDE) ;, "''  -data workspace -vmargs -Xmx256M", '""')
            Do
                ConsoleWrite("Launching Program - " & $stoprunawayloop & @CRLF)
                sleep(250)
                $stoprunawayloop = ($stoprunawayloop + 1)
            Until   WinExists("HP OpenView ServiceCenter - Main Menu:", "View Work Queues") = 1  OR $stoprunawayloop = 250
            
            ConsoleWrite("Done Launching Program - " & $stoprunawayloop & @CRLF)
            Global $openmainmenuhasbeencalled = 0
            global $stoprunawayloop = 1
            Global $timesincelastrefresh = @YDAY & @HOUR & @MIN & @SEC
            
        EndIf
        
EndFunc



Func _closefailurebox()
    
    ConsoleWrite("Trying to closefailurebox" & @CRLF)
    Sleep(250)

if WinExists("Server not available", "The ServiceCenter server could not be accessed.") Then
    WinActivate("Server not available", "The ServiceCenter server could not be accessed.")
        Sleep(500)
        ControlClick("Server not available", "The ServiceCenter server could not be accessed.", "Button2" )
;~      send("{alt}+n")
            Do
            ConsoleWrite("Closing Failure Box - " & $stoprunawayloop & @CRLF)
            sleep(250)
            $stoprunawayloop = ($stoprunawayloop + 1)
            Until   WinExists("Server not available", "The ServiceCenter server could not be accessed.") = 0 OR $stoprunawayloop = 80
        ConsoleWrite("Done Closing Failure Box - " & $stoprunawayloop & @CRLF)
        sleep(250)
        ProcessClose("javaw.exe")
    global $stoprunawayloop = 1
    
    ConsoleWrite("Failurebox closed")
    Sleep(250)

EndIf

EndFunc





Func _openmainmenu()

    If WinExists("HP OpenView ServiceCenter - ", "") = 1 Then
        If WinExists("HP OpenView ServiceCenter - Main Menu:", "View Work Queues") = 0 Then
            If WinExists("HP OpenView ServiceCenter - Incident Queue:", "Incident Queue") = 0 Then
                If WinExists("Server not available", "The ServiceCenter server could not be accessed.") = 0 Then

                    If WinExists("HP OpenView ServiceCenter") Then
                        WinActivate("HP OpenView ServiceCenter")
                        Sleep(100)
                        send("{alt}+F")
                        Sleep(100)
                        Send("{RIGHT}")
                        Sleep(100)
                        Send("1")
                        Do
                        ConsoleWrite("Opening Main Menu - " & $stoprunawayloop & @CRLF)
                        sleep(250)
                        $stoprunawayloop = ($stoprunawayloop + 1)
                        Until WinExists("HP OpenView ServiceCenter - Main Menu:", "View Work Queues") = 1 OR ProcessExists("javaw.exe") = 0 OR $stoprunawayloop = 80
                        Sleep(250)
                        Global $openmainmenuhasbeencalled = 1
                        ConsoleWrite("Done Opening Main Menu" & @CRLF)
                        global $stoprunawayloop = 1
                    EndIf
                EndIf   
            EndIf
        EndIf
    EndIf
    
EndFunc






Func _openincidentqueue()

;~ If $openmainmenuhasbeencalled = 1 Then
        If WinExists("HP OpenView ServiceCenter - Main Menu:", "View Work Queues") = 1 Then
            WinActivate("HP OpenView ServiceCenter - Main Menu:", "View Work Queues")
            Sleep(500)
            ControlClick("HP OpenView ServiceCenter - Main Menu:", "", "Button6" )
            Do
            ConsoleWrite("Opening Incident Queue - " & $stoprunawayloop & @CRLF)
            Sleep(250)
            $stoprunawayloop = ($stoprunawayloop + 1)
            Until WinExists("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch") = 1 OR $stoprunawayloop = 80
            ConsoleWrite("Done Opening Incident Queue - " & $stoprunawayloop & @CRLF)
            Sleep(250)
            global $stoprunawayloop = 1
        EndIf
;~ EndIf
    
EndFunc





Func _refreshwindow()
    
    Global $timeidle = _Timer_GetIdleTime()
    ConsoleWrite("Time Idle in refresh window function is - " & $timeidle & @CRLF)
    
    Do
        ConsoleWrite("Waiting for idle time to exceed 5000, idle time currently is - " & $timeidle & @CRLF)
        Global $timeidle = _Timer_GetIdleTime()
        Sleep(250)
    Until $timeidle > 5000  ; 1140000
        
;~      Local $caprswindowstate
        
        _getcaprswindowstate()
        
            ConsoleWrite("Caprswindowstate is - " & $caprswindowstate & @CRLF )
        
        If $caprswindowstate = 15 Then
            
                BlockInput(1)
                Sleep(250)
                Send("{F2}")            
                ConsoleWrite("Refreshing Window in = 15" & @CRLF)
                Global $timeidle = 0
                BlockInput(0)               
            
        ElseIf  $caprswindowstate > 7 AND $caprswindowstate < 15 Then       
                
                _getactivewindow()
                Do
                ConsoleWrite("Waiting to confirm inactivity in >7" & @CRLF)
                Sleep(250)
                Until _Timer_GetIdleTime() > 5000
                BlockInput(1)
                WinActivate("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch")
                Sleep(250)
                Send("{F2}")            
                ConsoleWrite("Refreshing Window in > 7 and < 15" & @CRLF)
                Global $timeidle = 0
                _returnactivewindow()
                BlockInput(0)
            
        ElseIf $caprswindowstate < 8 Then
                _getactivewindow()              
                Do
                ConsoleWrite("Waiting to confirm inactivity in < 8" & @CRLF)
                Sleep(250)
                Until _Timer_GetIdleTime ()> 5000
                BlockInput(1)           
                WinSetTrans ("HP OpenView ServiceCenter - Incident Queue:","Open Incidents Assigned To My Branch", 0)
                Sleep(250)
;~              WinSetTrans ("HP OpenView ServiceCenter - Incident Queue:","Open Incidents Assigned To My Branch", 0)
                WinActivate("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch")
;~              $caprswindowlocation = WinGetPos("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch")
;~              ConsoleWrite("Horizontal - " $caprswindowlocation[0] & @CRLF)
;~              ConsoleWrite("Vertical - " caprswindowlocation[1] & @CRLF)
;~              WinMove("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch", 3500, 100)               
                Sleep(250)
                ConsoleWrite("Not active" & @CRLF)
                Send("{F2}")
                ConsoleWrite("Refreshed Window in < 8" & @CRLF)
                Sleep(250)
                
;~              WinMove("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch", $caprswindowlocation[0], $caprswindowlocation[1])                                
                
                Sleep(2500)
                WinSetTrans("HP OpenView ServiceCenter - Incident Queue:","Open Incidents Assigned To My Branch", 255)  
                ConsoleWrite("Transparency Restored" & @CRLF)
                _returnactivewindow()
                BlockInput(0)
                
                
        ElseIf $caprswindowstate > 15 AND $caprswindowstate < 32 Then
                
                _getactivewindow()              
                Do
                ConsoleWrite("Waiting to confirm inactivity in >15 <32" & @CRLF)
                Sleep(250)
                Until _Timer_GetIdleTime() > 5000   
                BlockInput(1)
                ConsoleWrite("Inactivity Confirmed" & @CRLF)
            
            
                WinSetTrans ("HP OpenView ServiceCenter - Incident Queue:","Open Incidents Assigned To My Branch", 0)
                
                Sleep(500)
                WinSetState("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch", @SW_RESTORE)
                Sleep(500)
                WinActivate("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch")
                Do
                ConsoleWrite("Activating Minimized Caprs window" & @CRLF)
                $stoprunawayloop = ($stoprunawayloop + 1)
                Sleep(250)
                Until WinGetState("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch") > 7 AND WinGetState("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch") < 16 OR $stoprunawayloop = 100
                Global $caprswindowlocation = WinGetPos("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch")
                ConsoleWrite("Horizontal - " & $caprswindowlocation[0] & @CRLF)
                ConsoleWrite("Vertical - " & $caprswindowlocation[1] & @CRLF)
                WinMove("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch", 3500, 100)               
                Sleep(250)
                ConsoleWrite("Minimized" & @CRLF)
                Send("{F2}")            
                ConsoleWrite("Refreshed Window in > 15 and < 32" & @CRLF)
                Sleep(250)
                WinMove("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch", $caprswindowlocation[0], $caprswindowlocation[1])                
                WinSetState("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch", @SW_MINIMIZE)
                Do
                ConsoleWrite("Minimizing Caprs window" & @CRLF)
                $stoprunawayloop = ($stoprunawayloop + 1)
                Until WinGetState("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch") > 15 AND WinGetState("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch") < 32 OR $stoprunawayloop = 80
                Sleep(1000)
                WinSetTrans ("HP OpenView ServiceCenter - Incident Queue:","Open Incidents Assigned To My Branch", 255)
                ConsoleWrite("Transparency Restored" & @CRLF)
                global $stoprunawayloop = 1
                
                _returnactivewindow()
                BlockInput(0)
            
        EndIf
    
    
    
EndFunc






Func _getactivewindow()
    
    Global $activewindow = WinGetHandle("[active]")
    
EndFunc




Func _returnactivewindow()
    
    WinActivate($activewindow)
    
EndFunc 



Func _getcaprswindowstate()
    
    Global $caprswindowstate = WinGetState("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch")

    ConsoleWrite("Caprswindowstate in function _getcarpswindowstate- " & $caprswindowstate & @CRLF)
EndFunc


    


Func _verifywinposition()
    
Global $SM_VIRTUALWIDTH = 78

$VirtualDesktopWidth = DLLCall("user32.dll", "int", "GetSystemMetrics", "int", $SM_VIRTUALWIDTH)
$VirtualDesktopWidth = $VirtualDesktopWidth[0]

If WinExists("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch") Then
    $winpos = WinGetPos("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch")
    $winposhorizontal = $winpos[0]
    If $winposhorizontal >= ($VirtualDesktopWidth - 250)  Then
        WinMove("HP OpenView ServiceCenter - Incident Queue:", "", $caprswindowlocation[0], $caprswindowlocation[1])
        ConsoleWrite("Had to reset window position location to 500 less than " & $VirtualDesktopWidth & @CRLF)
    EndIf
EndIf


EndFunc





Func _closeservicecentershutdownbox()
    
    
    If WinExists("Information", "The ServiceCenter Server has been shutdown") Then
        WinActivate("Information", "The ServiceCenter Server has been shutdown")
        Do
            ConsoleWrite("Activating information window that service center has been shut down" & @CRLF)
            Sleep(100)
        Until WinActive("Information", "The ServiceCenter Server has been shutdown") = 1    
        Sleep(500)
        ControlClick("Information", "The ServiceCenter Server has been shutdown", "Button1")
        Sleep(500)
        WinClose("Information", "The ServiceCenter Server has been shutdown")
        Sleep(500)
        ProcessClose("javaw.exe")
        FileWriteLine("C:\Documents and Settings\668692\My Documents\Work Stuff\AutoIt\caprs2keepalive\logs\" & @MON & "-" & @MDAY & "-" & @YEAR & "caprs_keep_alive_log.txt", @MON & "-" & @MDAY & "-" & @YEAR & "  " & @HOUR & ":" & @MIN & ":" & @SEC & ":" & @MSEC & " ---- Closed service center shutdown 'information' box") ; & @CRLF)
        Sleep(500)
    EndIf
    
EndFunc 



Func _closemiscellaneousbox()
    
    
    If WinExists("", "Fault occured") Then
        WinActivate("", "Fault occured")
        Do
            ConsoleWrite("Activating information window that service center a fault" & @CRLF)
            Sleep(100)
        Until WinActive("", "Fault occured") = 1    
        Sleep(500)
        ControlClick("", "Fault occured", "Button1")
        Sleep(500)
        WinClose("", "Fault occured")
        Sleep(500)
        ProcessClose("javaw.exe")
        FileWriteLine("C:\Documents and Settings\668692\My Documents\Work Stuff\AutoIt\caprs2keepalive\logs\" & @MON & "-" & @MDAY & "-" & @YEAR & "caprs_keep_alive_log.txt", @MON & "-" & @MDAY & "-" & @YEAR & "  " & @HOUR & ":" & @MIN & ":" & @SEC & ":" & @MSEC & " ---- Closed service center fault box") ; & @CRLF)
        Sleep(500)
    EndIf
    
EndFunc 





Func _windownotavailable()
    
    If $windownotavailable = 1 Then
        Do
            ConsoleWrite("Waiting for window to be available, or for service center not available or shutdown window" & @CRLF)
            Sleep(500)
        Until WinExists("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch") or WinExists("Server not available", "The ServiceCenter server could not be accessed.")  or WinExists("Information", "The ServiceCenter Server has been shutdown")

        If WinExists("HP OpenView ServiceCenter - Incident Queue:", "Open Incidents Assigned To My Branch") Then
            _refreshwindow()
        EndIf   
            
        If WinExists("Server not available", "The ServiceCenter server could not be accessed.") Then
            _closefailurebox()
        EndIf   
            
        If WinExists("Information", "The ServiceCenter Server has been shutdown") Then
            _closeservicecentershutdownbox()
        EndIf
        
        If WinExists("Fault", "") Then
            _closemiscellaneousbox()
        EndIf
    
    Global $windownotavailable = 0

    EndIf

EndFunc



Func WinGetTrans($sTitle, $sText)
    Local $hWnd = WinGetHandle($sTitle, $sText)
    If Not $hWnd Then Return -1
    Local $val = DllStructCreate("int")
    Local $aRet = DllCall("user32.dll", "int", "GetLayeredWindowAttributes", "hwnd", $hWnd, "ulong_ptr", 0, "int_ptr", DllStructGetPtr($val), "ulong_ptr", 0)
    If @error Or Not $aRet[0] Then Return -1
    Return DllStructGetData($val, 1)
EndFunc
Edited by gte

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Hi.. On running this script I get a Error.... Line 453

If $windownnotavailable = t then

If ^ Error

Error : Variable used without being declared

Maybe I'm doing something wrong... can you help me out as this would be handy !!

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