Avaya CMS automation

[Juvigy]

Hi Guys,

Avaya is a call management system generating reports. I found a vba code i am trying to convert - i dont get any errors but i dont get any report/result generated as well. Here is the vba :

expandcollapse popup

Public Sub Main()
'## cvs_cmd_begin
'## ID = 2001
'## Description = "Report: Historical: Designer: Report: Display"
'## Parameters.Add "Report: Historical: Designer: Report","_Desc"
'## Parameters.Add "Reports","_Catalog"
'## Parameters.Add "4","_Action"
'## Parameters.Add "0","_Quit"
'## Parameters.Add "Historical\Designer\Report","_Report"
'## Parameters.Add "1","_ACD"
'## Parameters.Add "-105","_Top"
'## Parameters.Add "3630","_Left"
'## Parameters.Add "19440","_Width"
'## Parameters.Add "15150","_Height"
'## Parameters.Add "default","_TimeZone"
'## Parameters.Add "The report Historical\Designer\Report was not found on ACD 1.","_ReportNotFound"
'## Parameters.Add "*","_BeginProperties"
'## Parameters.Add "66;6","Skills"
'## Parameters.Add "5/26/2013-5/31/2013","Dates"
'## Parameters.Add "*","_EndProperties"
'## Parameters.Add "*","_BeginViews"
'## Parameters.Add "*","_EndViews"
   On Error Resume Next
   cvsSrv.Reports.ACD = 1
   Set Info = cvsSrv.Reports.Reports("Historical\Designer\Report")
   If Info Is Nothing Then
      If cvsSrv.Interactive Then
          MsgBox "The report Historical\Designer\Report was not found", vbCritical Or vbOKOnly, "Avaya CMS Supervisor"
      Else
             Set Log = CreateObject("ACSERR.cvsLog")
          Log.AutoLogWrite "The report Historical\Designer\Report was not found."
          Set Log = Nothing
      End If
   Else
       b = cvsSrv.Reports.CreateReport(Info,Rep)
       If b Then
          Rep.Window.Top = -105
          Rep.Window.Left = 3630
          Rep.Window.Width = 19440
          Rep.Window.Height = 15150        
          Rep.TimeZone = "default"    
          Rep.SetProperty "Skills","66;67"
          Rep.SetProperty "Dates","5/26/2013-5/31/2013"
          b = Rep.Run
              If Not cvsSrv.Interactive Then cvsSrv.ActiveTasks.Remove Rep.TaskID
          Set Rep = Nothing
       End If
   End If
   Set Info = Nothing
'## cvs_cmd_end
End Sub

Here is what i got so far:

$oMyError = ObjEvent("AutoIt.Error","MyErrFunc")
;~ $cvsApp = ObjCreate("ACSUP.cvsApplication")
$cvsConn = ObjCreate("ACSCN.cvsConnection")
$cvsSrv = ObjCreate("ACSUPSRV.cvsServer")
$Rep = ObjCreate("ACSREP.cvsReport")
$cvsConn.Login("user", "pass", "IP", "ENU")
$cvsSrv.Reports.ACD = 1
$cvsSrv.Reports.Reports("Historical\Designer\Report")
$cvsSrv.Reports.CreateReport($Info,$Rep)
$Rep.TimeZone = "default"
$Rep.SetProperty("Skills","66;67")
$Rep.SetProperty("Dates","8/1/2014-8/30/2014")
$Rep.Run
$Rep.ExportData("c:\test.txt", 44, 0, True, False, True)
$Rep.PrintReport
$Rep.ExportData("c:\test.txt", 44, 0, True, False, True)
$cvsConn.Logout
$cvsConn.Disconnect
$Rep = 0
$Info = 0
Func MyErrFunc()
  Msgbox(0,"AutoItCOM Test","We intercepted a COM Error !"      & @CRLF  & @CRLF & _
             "err.description is: "    & @TAB & $oMyError.description    & @CRLF & _
             "err.windescription:"     & @TAB & $oMyError.windescription & @CRLF & _
             "err.number is: "         & @TAB & hex($oMyError.number,8)  & @CRLF & _
             "err.lastdllerror is: "   & @TAB & $oMyError.lastdllerror   & @CRLF & _
             "err.scriptline is: "     & @TAB & $oMyError.scriptline     & @CRLF & _
             "err.source is: "         & @TAB & $oMyError.source         & @CRLF & _
             "err.helpfile is: "       & @TAB & $oMyError.helpfile       & @CRLF & _
             "err.helpcontext is: "    & @TAB & $oMyError.helpcontext _
            )
    Local $err = $oMyError.number
    If $err = 0 Then $err = -1
    $g_eventerror = $err  ; to check for after this function returns
Endfunc

I have tried several things , searching in the net and etc. Have anyone worked with Avaya or managed to do something about this ?

[JLogan3o13]

i dont get any errors but i dont get any report/result generated as well

 

How would you get any errors, since there isn't a stitch of error checking in your script? I see at least half a dozen points where you could add error checking to narrow down where there script is failing.

[Juvigy]

i had in my tests - i checked all objects with ISOBJ function. Also i have the  MyErrFunc() as an error handler.

As i said - i dont get any errors. What else can i add ?

[samibb]

Dear Jlogan

i am using AutoIT  and i would connect to Ayaya CMS Supervisor and get real time report >

i don't know how .

can you help please