Sign in to follow this  
Followers 0
Omatsei

XP Remote Assistance Request

4 posts in this topic

I'm trying to create a program that will e-mail me (or my co-worker) when a person runs it. The only information I need from the end-user is who to e-mail (or both). The problem is creating the request. I have a GUI put together to let the end-user select which support person to send the request to, but the system Microsoft put in place for sending remote assistance requests is ... inconvenient.

It starts in a sort of bastardized Internet Explorer, which is the first obstacle, since I've never automated anything in IE (I'm sure I could learn, but I'm not sure if the _IE functions will work in the Remote Assistance Request window). I may be able to figure out how to do it with a series of Send()'s, but I hate doing that. It always seems very messy and inefficient, and sometimes doesn't work if they have extra toolbars or whatever installed.

I've done some searches on here (by the way, the search is rather inconvenient because for each term, you have to prepend a plus sign in order for it to search for multiple terms in each post... removing the plus sign requirement would help), but I can't find anything useful. The closest was a post from a few years ago where someone mostly accomplished what I seek, but used the Send()'s, and it doesn't work on my computer now (I don't know why, but thought I'd ask if there was a simpler / better way before I tried to troubleshoot it much). Any help would be appreciated.

Share this post


Link to post
Share on other sites



Try UltraVNC instead. It allows you to embed your callback address in a compiled EXE. They double click it, and they are then calling you for remote assistance.


[font="Fixedsys"][list][*]All of my AutoIt Example Scripts[*]http://saneasylum.com[/list][/font]

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0