sshrum Posted September 5, 2007 Share Posted September 5, 2007 I just started working at a new job. They have Cisco IP phones and use a software called CTI Toolbox that allows one to log in and see call stats including call queues. I'd like to write something that will query for a value (specifically the number of calls in the queue) and allow me to define a sound file to play when the number hits a defined value (like 5). I've tried to get the data from the CTI toolbox control with: $sText = ControlGetText("CTI Toolkit Statistics", "", "[CLASS:ATL:SysListView32; INSTANCE:1]") Unfortunately, I'm getting nothing back. Anyone have any luck doing this / have any ideas / have anything that will query the Cisco IP phone system directly? TIA P.S. Yes, I know that there are third-party tools that would do this but the cost WAY too much when all I want is a alert tool. Sean Shrum :: http://www.shrum.net All my published AU3-based apps and utilities 'Make it idiot-proof, and someone will make a better idiot' Link to comment Share on other sites More sharing options...
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