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MariusN

Complaint agains Antivirus Vendors

6 posts in this topic

I have recently contacted Avira Antivirus company as "suddenly" my scripts are DROPPED Trojans :D

Is there a way around this, as i must admit, its quite embarrassing when a client sees that

your programs are "infected" when your are actually removing THEIRS!

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Here is a complete guide on what to do when your AutoIt EXEs are coming up as infected: http://www.autoitscript.com/forum/index.php?showtopic=34658

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#4 ·  Posted (edited)

Here is a complete guide on what to do when your AutoIt EXEs are coming up as infected: http://www.autoitscript.com/forum/index.php?showtopic=34658

Thanks Manadar...and yes, i did take it up with the company.

Maybe you guys can add this info on the above mentioned site...Avira's contact email is ---> virus@avira.com

Edited by MariusN

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Avira's contact email is ---> virus@avira.com

Since yesterday one of my own wrapper apps was detected by Free-Av as a trojan, I recompiled it NOT using UPX and the problem was solved.

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Just thought i'd share this with our other scripters...This is the feedback that i got from Avira They

at least admit the prob is on THEIR side :D

--->

Dear Sir or Madam,

Thank you for your recent inquiry.

We could not find a virus in the attachment you have sent us.

This is a false positive. We will take out the pattern recognition in one of our next updates.

We thank you for your assistance.

--

Best regards

Avira GmbH

Tizian Cardinal von Widdern

First Level Support

Avira GmbH

Lindauer Str. 21, D-88069 Tettnang, Germany

Internet: http://www.avira.com

Geschaeftsfuehrender Gesellschafter: Tjark Auerbach

Sitz der Gesellschaft: Tettnang; AG Ulm HRB 630992

----------------------------------------------------------------------

Nur fuer kurze Zeit: Virenschutz fuer Unternehmen mit Rabatt.

http://www.avira.de

----------------------------------------------------------------------

ALLGEMEINE GESCHAEFTSBEDINGUNGEN

Es gelten unsere Allgemeinen Geschaeftsbedingungen (AGB).

Sie finden sie in der jeweils gueltigen Fassung unter:

http://www.avira.de/agb

----------------------------------------------------------------------

Hinweis: Ihre Email bleibt in unserem System unter dem

in der Betreff-Zeile genannten Call vier Wochen gespeichert.

Bitte lassen Sie den Betreff unveraendert, falls Sie uns in

dieser Zeit wegen weiterer Fragen zu diesem Call erneut

kontaktieren moechten. Nutzen Sie einfach nur die Reply-Funktion

Ihres Email-Programms. Vielen Dank!

------------------------------------------------------------------------

For a short time only: Discounted virus protection for businesses.

http://www.avira.com

------------------------------------------------------------------------

GENERAL TERMS AND CONDITIONS

Our general terms and conditions (GBT) are valid.

You find the valid version of our GBTs beneath:

http://www.avira.de/en/company/general_terms_of_business.html

------------------------------------------------------------------------

Indication: Your email will be saved in our system for four weeks under

the call stated in the subject heading. Please do not change

the subject heading, in case you should contact us again during

this period of time for further questions related to this call. Simply

use the reply function of your email program. Thank you!

------------------------------------------------------------------------

------------------------------------------------------------------------

Im neuen Jahr ist mehr fuer Sie drin: Die SmallBusiness Suite mit

Extra-Laufzeit! http://www.avira.de

The New Year will bring you even more: the SmallBusiness Suite is

available with extended cover period! http://www.avira.com

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