Combobox Item Selection Not working

ShrutiW · March 5, 2019

Hello People, I am new to autoIt and I am asked to automate one of our project which is a windows application. I have tried , explored and worked on a scenario. I have problem with selecting a ComboBox and once clicked on 'ok' button, it should go to the next stage. Initially the same code was working fine, but now it's not.I am not getting what exactly the problem is. It would be a great great help if anyone of you could help me resolve this issue please. Attaching the code here:-

#include<IE.au3>
#Include <GuiTreeView.au3>
Global Const $CB_SETCURSEL = 0x14E

WinActivate ( "Customer Care Portal Phase-2 - Internet Explorer","")
Sleep(2000)

;CSR Team Information Combo box
WinActivate("CSR Team Information","")
;ControlClick("CSR Team Information", "", "[CLASS:ThunderRT6ComboBox ; INSTANCE:1]")
Sleep ( 3000 )
$h_combobox = ControlGetHandle("CSR Team Information", "", "[CLASS:ThunderRT6ComboBox ; INSTANCE:1]")
$i_index = 2
DllCall("user32.dll", "int", "SendMessage", "hwnd", $h_combobox, "int", $CB_SETCURSEL, "int", $i_index, "int",0)

ControlClick("CSR Team Information","","[CLASS:ThunderRT6CommandButton; INSTANCE:1]") ;Clicks on Ok button

Sleep(1000)
;New Contact Window
WinActivate ("New Contact","")
ControlClick("Customer Care Portal Phase-2 - Internet Explorer", "","[CLASS:ThunderRT6CommandButton ; INSTANCE:16]") ;Clicks on New contact button

Sleep(3000)
ControlSetText ( "New Contact", "", "[CLASS:ThunderRT6TextBox; INSTANCE:6]", "H30098556") ;Enters value in textBox for for Inquired About
Sleep(2000)
ControlSetText ( "New Contact", "", "[CLASS:ThunderRT6TextBox; INSTANCE:5]", "H30098556") ;Enters value in textBox for for Inquired For
Sleep ( 2000)

;Contact Type Combo box

$h_combobox = ControlGetHandle("New Contact", "", "[CLASS:ThunderRT6ComboBox; INSTANCE:9]")
$i_index = 3 ; Correspondance
DllCall("user32.dll", "int", "SendMessage", "hwnd", $h_combobox, "int", $CB_SETCURSEL, "int", $i_index, "int", 0)
Sleep ( 2000 )

;Inquiry Type Combo box

$h_combobox = ControlGetHandle("New Contact", "","[CLASS:ThunderRT6ComboBox; INSTANCE:1]")
$i_index = 4 ; CUSTOMER INQUIRY
DllCall("user32.dll", "int", "SendMessage", "hwnd", $h_combobox, "int", $CB_SETCURSEL, "int", $i_index, "int", 0)
Sleep ( 2000 )

ControlClick("New Contact","", "[CLASS:ThunderRT6CommandButton; INSTANCE:5]") ; Clicks on View Button

;ControlClick("New Contact","", "[CLASS:ThunderRT6CommandButton; INSTANCE:4]") ;Clicks on Create Inquiry

WinClose("New Contact", "")

FrancescoDiMuro · March 5, 2019

@ShrutiW

Where is the issue?

Can't you select the item in the Combo Box?

ShrutiW · March 5, 2019

No Francesco. Once the Combo Box is opened, it directly clicks on "Ok" , item in the Combo Box is not selected. I guess problem is with below section of code.

CSR Team Information Combo box
WinActivate("CSR Team Information","")
;ControlClick("CSR Team Information", "", "[CLASS:ThunderRT6ComboBox ; INSTANCE:1]")
Sleep ( 3000 )
$h_combobox = ControlGetHandle("CSR Team Information", "", "[CLASS:ThunderRT6ComboBox ; INSTANCE:1]")
$i_index = 2
DllCall("user32.dll", "int", "SendMessage", "hwnd", $h_combobox, "int", $CB_SETCURSEL, "int", $i_index, "int",0)

ControlClick("CSR Team Information","","[CLASS:ThunderRT6CommandButton; INSTANCE:1]") ;Clicks on Ok button

Edited March 5, 2019 by ShrutiW

FrancescoDiMuro · March 5, 2019

@ShrutiW
Debug a little bit your code.
Try to do this with each of the function you use (so you can see where your script stops to work):

If WinActivate() Then
    ConsoleWrite("WinActivate OK!" & @CRLF)
    ; Other instructions
Else
    ConsoleWrite("WinActivate ERR: " & @error & @CRLF) ; If @error is set by the function
EndIf

And, this line of code

16 minutes ago, ShrutiW said:

DllCall("user32.dll", "int", "SendMessage", "hwnd", $h_combobox, "int", $CB_SETCURSEL, "int", $i_index, "int",0)

Could be easily replaced with the function _GUICtrlComboBox_GetCurSel()

ShrutiW · March 5, 2019

Hey @FrancescoDiMuro, I tried replacing DlCall function with _GUICtrlComboBox_GetCurSel() , But how Can I get the index of the exact element , i.e. Suppose if I want to select an item in the 2nd index, where should I mention it in that function? I have seen the syntax but I can't see any place to put Index of the item in Combo Box.

Edited March 5, 2019 by ShrutiW

FrancescoDiMuro · March 5, 2019

@ShrutiW
I'm sorry.
The function I was meaning is _GUICtrlComboBox_SetCurSel()

ShrutiW · March 5, 2019

@FrancescoDiMuro I have made changes as per your recommendations, still it is not running.

;CSR Team Information Combo box
WinActivate("CSR Team Information","")
Sleep ( 3000 )
_GUICtrlComboBox_SetCurSel("[CLASS:ThunderRT6ComboBox ; INSTANCE:1]", 3)
ControlClick("CSR Team Information","","[CLASS:ThunderRT6CommandButton; INSTANCE:1]") ;Clicks on Ok button

Could you please suggest What changes should I make in the above script?😞

FrancescoDiMuro · March 5, 2019

@ShrutiW
Is the Window activated?
If so, check the return value of _GUICtrlComboBox_SetCurSel()

ShrutiW · March 6, 2019

Hey @FrancescoDiMuro , yes the window gets activated but it does not select the value in the combo Box. I'm not getting where exactly i'm going wrong. Please help. 😥

FrancescoDiMuro · March 6, 2019

@ShrutiW

Ok, so, of the window is activated, you can debug the next lines of your script.

In this case, you can do something like:

#include <GuiComboBox.au3>
#include <MsgBoxConstants.au3>

Global $hdlComboBox = ControlGetHandle(AddWindowTitle, "", AddWindowControlInformation) ; Change title and control information here
If IsHWnd($hdlComboBox) Then
    If _GUICtrlComboBox_SetCurSel($hdlComboBox, 3) <> -1 Then
        MsgBox($MB_ICONINFORMATION, "", "The ComboBox item #3 has been selected.")
    Else
        MsgBox($MB_ICONERROR, "", "Error during the selection of the ComboBox item.")
    EndIf
Else
    MsgBox($MB_ICONERROR, "", "Cannot obtain the handle of the ComboBox control." & @CRLF & "Error: " & @error)
EndIf

Meanwhile, could you please post the AutoItWindowInfoTool summary?

Edited March 6, 2019 by FrancescoDiMuro

ShrutiW · March 6, 2019

Yes @FrancescoDiMuro here it is.

image.png.433b0e8d7889783c5ee41c02848075d3.png
I

FrancescoDiMuro · March 6, 2019

@ShrutiW

Did you try the code above?

Edited March 6, 2019 by FrancescoDiMuro

ShrutiW · March 6, 2019

Yes . I tried. And it is showing the msgBox that

"The ComboBox item #3 has been selected.".

Then It clicks on "OK" button, and same thing is happening again. 😥 What does that indicate? I'm I missing something in code?

This is how it shows:

image.png.1a84fcf5be4a4540c1ea7d2923304f77.png

FrancescoDiMuro · March 6, 2019

@ShrutiW
You could also try:

ControlCommand("CSR Team Information", "", "SelectString", 'ComboBox item string')

Edited March 6, 2019 by FrancescoDiMuro

ShrutiW · March 6, 2019

Hi @FrancescoDiMuro Can you Please have a look on this code and suggest me required changes ? I tried it but no success yet.

#include<IE.au3>
#Include <GuiTreeView.au3>
#include <GuiComboBox.au3>
#include <GUIConstantsEx.au3>
#include <MsgBoxConstants.au3>
;#AutoIt3Wrapper_Run_Debug=y
;Global Const $CB_SETCURSEL = 0x14E
;_GUICtrlComboBox_SetCurSel ( "[CLASS:ThunderRT6ComboBox ; INSTANCE:1]", -1)


WinActivate ( "Customer Care Portal Phase-2 - Internet Explorer","")
Sleep(2000)

;CSR Team Information Combo box
WinActivate("CSR Team Information","")
Sleep ( 3000 )
;GUICtrlComboBox_SetCurSel("[CLASS:ThunderRT6ComboBox ; INSTANCE:1]", 3)
ControlCommand("CSR Team Information", "", "SelectString", 'Open Work Items: 000000061 | Green Bay/CCP IT/CCP IT Support Team')
Global $hdlComboBox = ControlGetHandle("CSR Team Information", "", "[CLASS:ThunderRT6CommandButton; INSTANCE:1]")
If IsHWnd($hdlComboBox) Then
    If _GUICtrlComboBox_SetCurSel($hdlComboBox, 3)<> -1 Then
        MsgBox($MB_ICONINFORMATION, "", "The ComboBox item #3 has been selected.")
    Else
        MsgBox($MB_ICONERROR, "", "Error during the selection of the ComboBox item.")
    EndIf
Else
    MsgBox($MB_ICONERROR, "", "Cannot obtain the handle of the ComboBox control." & @CRLF & "Error: " & @error)
 EndIf

ControlClick("CSR Team Information","","[CLASS:ThunderRT6CommandButton; INSTANCE:1]")  ;Clicks on Ok button




Sleep(1000)
;New Contact Window
WinActivate ("New Contact","")
ControlClick("Customer Care Portal Phase-2 - Internet Explorer", "","[CLASS:ThunderRT6CommandButton ; INSTANCE:16]")  ;Clicks on New contact button

Sleep(3000)
ControlSetText ( "New Contact", "", "[CLASS:ThunderRT6TextBox; INSTANCE:6]", "H30098556")  ;Enters value in textBox for for Inquired About
Sleep(2000)
ControlSetText ( "New Contact", "", "[CLASS:ThunderRT6TextBox; INSTANCE:5]", "H30098556")    ;Enters value in textBox for for Inquired For
Sleep ( 2000)

;Contact Type Combo box

$h_combobox = ControlGetHandle("New Contact", "", "[CLASS:ThunderRT6ComboBox; INSTANCE:9]")
$i_index = 3  ; Correspondance
DllCall("user32.dll", "int", "SendMessage", "hwnd", $h_combobox, "int", $CB_SETCURSEL, "int", $i_index, "int", 0)
Sleep ( 2000 )

;Inquiry Type Combo box

$h_combobox = ControlGetHandle("New Contact", "","[CLASS:ThunderRT6ComboBox; INSTANCE:1]")
$i_index = 4  ; CUSTOMER INQUIRY
DllCall("user32.dll", "int", "SendMessage", "hwnd", $h_combobox, "int", $CB_SETCURSEL, "int", $i_index, "int", 0)
Sleep ( 2000 )



ControlClick("New Contact","", "[CLASS:ThunderRT6CommandButton; INSTANCE:5]") ; Clicks on View Button

LoginCCP1.au3

FrancescoDiMuro · March 6, 2019

@ShrutiW
Try again with this one

Spoiler

#include<IE.au3>
#Include <GuiTreeView.au3>
#include <GuiComboBox.au3>
#include <GUIConstantsEx.au3>
#include <MsgBoxConstants.au3>
;#AutoIt3Wrapper_Run_Debug=y
;Global Const $CB_SETCURSEL = 0x14E
;_GUICtrlComboBox_SetCurSel ( "[CLASS:ThunderRT6ComboBox ; INSTANCE:1]", -1)


WinActivate ( "Customer Care Portal Phase-2 - Internet Explorer","")
Sleep(2000)

;CSR Team Information Combo box
WinActivate("CSR Team Information","")
Sleep ( 3000 )
;GUICtrlComboBox_SetCurSel("[CLASS:ThunderRT6ComboBox ; INSTANCE:1]", 3)
Global $hdlComboBox = ControlGetHandle("CSR Team Information", "", "[CLASS:ThunderRT6CommandButton; INSTANCE:1]")
If IsHWnd($hdlComboBox) Then
    If ControlCommand("CSR Team ?Information", "", $hdlComboBox, "SelectString", 'Open Work Items: 000000061 | Green Bay/CCP IT/CCP IT Support Team') Then
        MsgBox($MB_ICONINFORMATION, "", "The ComboBox item has been set.")
    Else
        MsgBox($MB_ICONERROR, "", "Error during the setting of the ComboBox item.")
    EndIf
Else
    MsgBox($MB_ICONERROR, "", "Cannot obtain the handle of the ComboBox control." & @CRLF & "Error: " & @error)
 EndIf

ControlClick("CSR Team Information","","[CLASS:ThunderRT6CommandButton; INSTANCE:1]")  ;Clicks on Ok button




Sleep(1000)
;New Contact Window
WinActivate ("New Contact","")
ControlClick("Customer Care Portal Phase-2 - Internet Explorer", "","[CLASS:ThunderRT6CommandButton ; INSTANCE:16]")  ;Clicks on New contact button

Sleep(3000)
ControlSetText ( "New Contact", "", "[CLASS:ThunderRT6TextBox; INSTANCE:6]", "H30098556")  ;Enters value in textBox for for Inquired About
Sleep(2000)
ControlSetText ( "New Contact", "", "[CLASS:ThunderRT6TextBox; INSTANCE:5]", "H30098556")    ;Enters value in textBox for for Inquired For
Sleep ( 2000)



ControlClick("New Contact","", "[CLASS:ThunderRT6CommandButton; INSTANCE:5]") ; Clicks on View Button

By the way, since the Portal is running on IE, couldn't you use IE UDF to automate that?
Do you have access to the source code of the Webpage?

Edited March 6, 2019 by FrancescoDiMuro

ShrutiW · March 6, 2019

@FrancescoDiMuro I tried running the script, got a msgbox saying " "Error during the setting of the ComboBox item.""

Sorry to ask so many silly questions, but How can I use IE UDF to automate it because this is a windows application ? IE UDFs can be used when its a webpage right?

Edited March 6, 2019 by ShrutiW

ShrutiW · March 6, 2019

@FrancescoDiMuro I have tried in all the possible ways I can. But not getting an expected result. Could you please guide me?

FrancescoDiMuro · March 6, 2019

@ShrutiW

3 hours ago, FrancescoDiMuro said:

By the way, since the Portal is running on IE, couldn't you use IE UDF to automate that?
Do you have access to the source code of the Webpage?

ShrutiW · March 6, 2019

@FrancescoDiMuro I don't have access to the source code .

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