Control Click not working

[mmoore5553]

I have an uinstall that i have to do via add / remove programs. The install will not work any other way. If i just run add remove programs I have to hit a next prompt and then apply and then a finish or close. I do not have UAC on .

 

I can hit the first next button but the apply button will not click. Not sure what is going on. Here are the controls for it. Then i will show the script. I will be more than happy to send install program if someone can figure it out.

controls

>>>> Window <<<<
Title:  RightFax Product Suite Setup
Class:  WindowsForms10.Window.8.app.0.fcf9a4
Position:   254, 160
Size:   516, 407
Style:  0x16C20000
ExStyle:    0x00050101
Handle: 0x001803C0

>>>> Control <<<<
Class:  WindowsForms10.BUTTON.app.0.fcf9a4
Instance:   2
ClassnameNN:    WindowsForms10.BUTTON.app.0.fcf9a42
Name:   buttonNext
Advanced (Class):   [NAME:buttonNext]
ID: 1377286
Text:   &Apply
Position:   418, 348
Size:   83, 23
ControlClick Coords:    40, 20
Style:  0x5601000B

Then here is the code that works for the next button. The apply does not work. I even put a sleep in and just a send enter button. I am on windows 7 . I have been working on this for days and never had this issue before. If you need the install files I can send. I can not use any ID because it changes per machine and install.

 

What am I missing ?

 

Run("C:\Windows\System32\control.exe appwiz.cpl")
WinWait("Programs and Features")
WinActivate("Programs and Features")
Send("RightFax Product Suite - Client")
Send("{Enter}")
Sleep(15)

WinWaitActive("RightFax Product Suite Setup")


ControlClick("RightFax Product Suite Setup", "&Next >", "[CLASS:WindowsForms10.BUTTON.app.0.fcf9a4; INSTANCE:4]")

;WinWait("RightFax Product Suite Setup")



ControlClick("RightFax Product Suite Setup", "&Apply", "[CLASS:WindowsForms10.BUTTON.app.0.fcf9a4; INSTANCE:2]")
;Sleep(15)
Send("{Enter}")

 

Edited August 28, 2018 by mmoore5553

[JLogan3o13]

Not sure why you say it won't work any other way. RightFAX include a silent uninstall string in the registry; I have repackaged, installed, upgraded and uninstalled the product numerous times. Why try automating the GUI when you can uninstall silently?

[mmoore5553]

We tried to uninistall it with the uninstall string and it does not work. Not sure why . We have it installed on 4000 machines. If i run the uninstall in programs and features it uninstalls fine.

 

We are upgrading from a real old version 10,0 to the new version 16. They said we have to uninstall the old version completely.  I know we have UAC on but we use pdq deploy to run the script.

I use the /remove and /remove /unattended = true

 

Rightfax support says they do not know why it is happening. If i do it via the msi it says I have to use the setup.exe.

I wish i knew why it would not uninstall.

 

I did disable UAC via registry but would love to get it uninstalled with it on. I have to do a reboot to turn UAC off.

Edited August 28, 2018 by mmoore5553

[mmoore5553]

Jlogan

You can close this request or delete it. I figure out what was going on.  It was because the install was done from an old server. I had to change some registry entries and the remove commands worked.

I probably would not have taken a second look until you said you never had issues.