Diagnose Word Printing Problem

[dpollard]

Hi Everyone,

I'm trying to print a word document but nothing goes to the print queue and I'm not getting any error messages.

I'm using the word.au3 include file and the _WordDocPrint function.

I'm stumped as to what I'm doing wrong. It is part of a larger app but I have cut it down to the bare bones in this example to demonstrait the problem. All my message boxes return success (0) or (00)

I'm using Office 2010 on Windows 7 64bit.

Any assistance greatly appricated.

#include <word.au3>
Global $DoNotSaveChanges = 0
Global $hWordApplication
Global $hWordDocument
$hWordApplication = _WordCreate("")
MsgBox(0,"Debug","Open Word=" &@error& @extended)
$hWordDocument = _WordDocOpen($hWordApplication, @ScriptDir & "\templates\test.docx")
MsgBox(0,"Debug","Open Document=" &@error& @extended)
;Print the Document
_WordDocPrint($hWordDocument,"HPOfficeJet6500")
MsgBox(0,"Debug","Print Document=" &@error & @extended)
;Close the document
_WordDocClose($hWordDocument,$DoNotSaveChanges)
MsgBox(0,"Debug","Close Document=" &@error& @extended)
;Exit Word
_WordQuit($hWordApplication,0)
MsgBox(0,"Debug","ExitWord=" & @error @extended)

[water]

Do you use Office 2010 32 or 64 bit?

Do you compile the script for 32 or 64 bit?

Edited June 7, 2012 by water

[dpollard]

Office is 64bit I think. Winword.exe is not in the program files 32 folder.

I haven't changed any of the autoit settings so I'm assuming it is compiling in 32 bit. How do I tell if it is compiling in 32 or 64 bit.

When I deploy it could be run on either architecture which is why I was hoping to get it to work in std 32 bit.

Thanks David

[water]

Office 64 bit is not recommended (not even by MS) and often causes problems. There was a thread about 32/64 bit Office which I can't find at the moment.

What you need to do is:

• Compile/Run the AutoIt script for 64 bit if your Office is 64 bit
• If you still have problems try with Office 2010 32 bit and compile/run the script for 32 bit
• Add some COM error checking. This is best done by adding "_WordErrorHandlerRegister()" at the top of your script

Tell us which diagnostic messages you get.