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ControlClick not clicking on button

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I've been using AutoIt for a few years now, but this is the first time that I've attempted to automate another GUI - in this case, the InstallShield uninstall wizard of the Dell Backup and Recovery software installed on our Win8.1 tablets.
AutoIt successfully launches the uninstall wizard and the MsgBox statements tell me that the window I'm looking for has been found, however it never clicks (via the ControlClick statement) on the "No" button (just for testing right now, I will eventually have it click on the "Yes" button, when put in production).
Based on the help and some forum searches, I've come up with the following script:
#include <MsgBoxConstants.au3>

ShellExecuteWait(@ProgramFilesDir & "\InstallShield Installation Information\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}\setup.exe", "-runfromtemp -l0x0409 -removeonly")

; Wait for up to 45 seconds for the "Dell Backup and Recovery - InstallShield Wizard" window to appear
Local $hWnd = WinWait("[CLASS:#32770]", "Do you want to completely remove the selected application and all of its features?", 45)

; Test if the window exists and display the results
If WinExists($hWnd, "") Then

    MsgBox($MB_SYSTEMMODAL, "Found", "Window exists")

    ; Activate the window
    WinActivate($hWnd, "")

    ; Click the 2nd instance of a "Button" control containing the text "&No"
    ControlClick($hWnd, "", "[CLASS:Button; TEXT:&No; INSTANCE:2]")

    MsgBox($MB_SYSTEMMODAL, "Not Found", "Window does not exist")
Here's the contents of the AU3Info tool:
>>>> Window <<<<
Title:  Dell Backup and Recovery - InstallShield Wizard
Class:  #32770
Position:   399, 294
Size:   487, 145
Style:  0x94C801C5
ExStyle:    0x00010101
Handle: 0x00000000000204BC

>>>> Control <<<<
Class:  Button
Instance:   2
ClassnameNN:    Button2
Advanced (Class):   [CLASS:Button; INSTANCE:2]
ID: 7
Text:   &No
Position:   385, 79
Size:   88, 26
ControlClick Coords:    36, 15
Style:  0x50010000
ExStyle:    0x00000004
Handle: 0x0000000000030494

>>>> Mouse <<<<
Position:   823, 414
Cursor ID:  2
Color:  0xF0F4F9

>>>> StatusBar <<<<

>>>> ToolsBar <<<<

>>>> Visible Text <<<<
Do you want to completely remove the selected application and all of its features?

>>>> Hidden Text <<<<
I'm sure that I'm missing something very basic. Please help me solve this puzzle.

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ontrolClick($hWnd, "", "[CLASS:Button; INSTANCE:2]")


Hi JohnOne,

I tried that and a few other differences with no change. Just to be sure, I tried your suggestion (leaving out the "TEXT:&No" parameter) and it still doesn't click on the button.

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No, the following didn't work either:

ControlClick($hWnd, "", "[ID:7]")

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I'm testing on Windows 8.1 Pro (64-bit), I just saw from >this recent post that someone else is having problems with ControlClick on Win8.1. I wanted to use ControlClick because, from other forum posts I learned that it's more robust/reliable.

So, I just tried the following with no effect:


What else should I use instead?

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Try ShellExecute instead of ShellExecuteWait.

- Bruce /*somdcomputerguy */  If you change the way you look at things, the things you look at change.

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Try ShellExecute instead of ShellExecuteWait.


That's a good point, somdcomputerguy. However, the initial setup.exe apparently spawns another process because the AutoIt script does get to my MsgBox commands and the script then finishes, even though the InstallShield wizard is still running and being displayed.

Still, I made the change based on your suggestion, as it is more appropriate to for my need - thank you.

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I didn't think it would help, as you stated the MsgBox functions were executing, but I thought I would throw it in anyway. Good luck!

- Bruce /*somdcomputerguy */  If you change the way you look at things, the things you look at change.

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