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[Solved]Handling OutLook Save print output As Dialog in a Citrix machine


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Hi,

I am trying to print items from Outlook in a Citrix machine. I am printing the items into PDF files using ‘Microsoft Print to PDF option’. I am using OutlookEX.au3 for printing items.

Everything is working fine except handling the ‘Save Print Output As’ dialog appearing while trying to print the file to PDF.

I have set the default printer to ‘Microsoft Print to PDF’ from the control panel ( Control Panel\All Control Panel Items\Devices and Printers) and using the following method to print the item.

_OL_ItemPrint($oOutlook, $OL_Item) ;print item

I am not able to handle the ‘Save Print Output As’ dialog initiated by the print statement in the Citrix machine. The WinActive method always returns false. I have tried with ControlSetText, ControlClick and Send methods also.

Can anyone please help?

Func _SavePDF($sFilePath)
        WinActivate ( "Save Print Output As", "")
        WinWaitActive ( "Save Print Output As", "",5 )
        If WinActive("Save Print Output As") Then
            sleep(500)
            Send($sFilePath)
            sleep(500)
            Send("{ENTER}")
            sleep(500)
        EndIf
EndFunc;=>_SavePDF

 

Edited by PoojaKrishna
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According to the MS doc the printout method should use all defaults.
Are you sure that a default printer is set for the Citrix machine?
You could have a look at the Word UDF - function _Word_DocPrint - for how to set a default printer.

My UDFs and Tutorials:

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UDFs:
Active Directory (NEW 2021-11-10 - Version 1.6.0.0) - Download - General Help & Support - Example Scripts - Wiki
ExcelChart (2017-07-21 - Version 0.4.0.1) - Download - General Help & Support - Example Scripts
OutlookEX (NEW 2021-11-16 - Version 1.7.0.0) - Download - General Help & Support - Example Scripts - Wiki
OutlookEX_GUI (2021-04-13 - Version 1.4.0.0) - Download
Outlook Tools (2019-07-22 - Version 0.6.0.0) - Download - General Help & Support - Wiki
PowerPoint (NEW 2021-08-31 - Version 1.5.0.0) - Download - General Help & Support - Example Scripts - Wiki
Task Scheduler (2019-12-03 - Version 1.5.1.0) - Download - General Help & Support - Wiki

Standard UDFs:
Excel - Example Scripts - Wiki
Word - Wiki

Tutorials:
ADO - Wiki
WebDriver - Wiki

 

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I have checked but Outlook provides no means to directly create a PDF file using SaveAs or Export.
You could either install an additional printer driver that does not initiate such a diaog or start an additional script to automate the print dialog (like _OL_Open does to handle security warnings).

My UDFs and Tutorials:

Spoiler

UDFs:
Active Directory (NEW 2021-11-10 - Version 1.6.0.0) - Download - General Help & Support - Example Scripts - Wiki
ExcelChart (2017-07-21 - Version 0.4.0.1) - Download - General Help & Support - Example Scripts
OutlookEX (NEW 2021-11-16 - Version 1.7.0.0) - Download - General Help & Support - Example Scripts - Wiki
OutlookEX_GUI (2021-04-13 - Version 1.4.0.0) - Download
Outlook Tools (2019-07-22 - Version 0.6.0.0) - Download - General Help & Support - Wiki
PowerPoint (NEW 2021-08-31 - Version 1.5.0.0) - Download - General Help & Support - Example Scripts - Wiki
Task Scheduler (2019-12-03 - Version 1.5.1.0) - Download - General Help & Support - Wiki

Standard UDFs:
Excel - Example Scripts - Wiki
Word - Wiki

Tutorials:
ADO - Wiki
WebDriver - Wiki

 

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Thanks for the reply Water.

The _OL_Warnings.exe  is not able to handle the warning window in the Citrix machine, I am manually closing that warning window.

The win, control, and send commands have no effect in the Citrix environment.

I am searching for a solution to handle the dialog appearing on the Citrix machine. I will post back if I get any.

 

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To make sure I correctly understand your setup:
You are running the AutoIt script on the Citrix machine?

My UDFs and Tutorials:

Spoiler

UDFs:
Active Directory (NEW 2021-11-10 - Version 1.6.0.0) - Download - General Help & Support - Example Scripts - Wiki
ExcelChart (2017-07-21 - Version 0.4.0.1) - Download - General Help & Support - Example Scripts
OutlookEX (NEW 2021-11-16 - Version 1.7.0.0) - Download - General Help & Support - Example Scripts - Wiki
OutlookEX_GUI (2021-04-13 - Version 1.4.0.0) - Download
Outlook Tools (2019-07-22 - Version 0.6.0.0) - Download - General Help & Support - Wiki
PowerPoint (NEW 2021-08-31 - Version 1.5.0.0) - Download - General Help & Support - Example Scripts - Wiki
Task Scheduler (2019-12-03 - Version 1.5.1.0) - Download - General Help & Support - Wiki

Standard UDFs:
Excel - Example Scripts - Wiki
Word - Wiki

Tutorials:
ADO - Wiki
WebDriver - Wiki

 

Link to post
Share on other sites

My UDFs and Tutorials:

Spoiler

UDFs:
Active Directory (NEW 2021-11-10 - Version 1.6.0.0) - Download - General Help & Support - Example Scripts - Wiki
ExcelChart (2017-07-21 - Version 0.4.0.1) - Download - General Help & Support - Example Scripts
OutlookEX (NEW 2021-11-16 - Version 1.7.0.0) - Download - General Help & Support - Example Scripts - Wiki
OutlookEX_GUI (2021-04-13 - Version 1.4.0.0) - Download
Outlook Tools (2019-07-22 - Version 0.6.0.0) - Download - General Help & Support - Wiki
PowerPoint (NEW 2021-08-31 - Version 1.5.0.0) - Download - General Help & Support - Example Scripts - Wiki
Task Scheduler (2019-12-03 - Version 1.5.1.0) - Download - General Help & Support - Wiki

Standard UDFs:
Excel - Example Scripts - Wiki
Word - Wiki

Tutorials:
ADO - Wiki
WebDriver - Wiki

 

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Water, thank you so much for giving an idea of installing a new printer which saves the file without prompting .

Please refer to the following link to see how to add a new printer to save the file to the given name without prompt.

https://support.microsoft.com/en-in/help/2528405/how-to-print-to-file-without-user-intervention

In the above information, I used PDF as the file extension for the file name(port), selected Microsoft as the manufacturer and Print to PDF as the printer.

 

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👍:)

My UDFs and Tutorials:

Spoiler

UDFs:
Active Directory (NEW 2021-11-10 - Version 1.6.0.0) - Download - General Help & Support - Example Scripts - Wiki
ExcelChart (2017-07-21 - Version 0.4.0.1) - Download - General Help & Support - Example Scripts
OutlookEX (NEW 2021-11-16 - Version 1.7.0.0) - Download - General Help & Support - Example Scripts - Wiki
OutlookEX_GUI (2021-04-13 - Version 1.4.0.0) - Download
Outlook Tools (2019-07-22 - Version 0.6.0.0) - Download - General Help & Support - Wiki
PowerPoint (NEW 2021-08-31 - Version 1.5.0.0) - Download - General Help & Support - Example Scripts - Wiki
Task Scheduler (2019-12-03 - Version 1.5.1.0) - Download - General Help & Support - Wiki

Standard UDFs:
Excel - Example Scripts - Wiki
Word - Wiki

Tutorials:
ADO - Wiki
WebDriver - Wiki

 

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