Need to click a link with no ID.

[Kristian Yonuel]

Hello Guys,

I've been getting help in this forum without ever creating an account but this time I'm lost. I am using Remedy via Web Browser (Firefox) Internet explorer gets crash too often. And I have tried different methods of clicking on a link called (Email System) with no luck. I have used FF.au3, some scripts I have searched here, etc. 

This is the full link in bold the others are javascript href aswell.:

<div arwindowid="3" arid="1000005691" artype="NavBarItem" ardbn="z2NI_AssignmentScript" navmode="0" type="vert" parentid="301648200" class="VNavLeaf VNavLevel2 arfid1000005691 ardbnz2NI_AssignmentScript" style="height: 25px; background-color: rgb(238, 243, 245); display: block; visibility: inherit;"><a href="javascript:" class="btn" style="z-index: 1;" title=""></a><span style="color:;padding-left:20px;" class="navLabel ">&nbsp;Assignment Script</span>
</div>

<div arwindowid="3" arid="1000005679" artype="NavBarItem" ardbn="z2NI_EmailSystem" navmode="0" type="vert" parentid="301648200" class="VNavLeaf VNavLevel2 arfid1000005679 ardbnz2NI_EmailSystem" style="height:25px;background-color:#eef3f5;"><a href="javascript:" class="btn" style="z-index: 1;" title="">
</a><span style="color:;padding-left:20px;" class="navLabel ">&nbsp;Email System</span>
</div>

As you can see the href= its a javascript. Any help would be appreciated I am running out of pages to look at Ive search (firefox autoit control f and paste; ff.au3 search; ff.au3 click hyperlink.. etc. Below some of the codes I have tried with no luck.. 

;#include <FF.au3>
;$Socket = _FFConnect()
;If _FFConnect() Then
;    $oButton = _FFXPath("//div arwindowid='3' [arid='1000005679']//Email System</span></div>")
;_FFClick($oButton)
;_FFClick( _FFXpath("//div arwindowid='3'", "", 9 ) )

;$iwantthis = "Email System"

;MouseClickDrag("left", 39, 974, 114, 975) ; copies the text in question (taht you painted blue with clickdrag)

;Send("^c") ; sends ctrl+c (copy to clip)

;$clip = ClipGet() ; sets variable $clip to "copied text"

;If StringRegExp($clip, $iwantthis) = 1 Then ; if there is "banana" in the text then do..
;sleep(1000)
;MouseClick("left",86,974,1,0)
;    MsgBox (0, "", $clip)
;Else
;    MsgBox (0, "", $clip)

;Endif
;EndIf

 

[Kristian Yonuel]

Hello Guys,

So far I've been able to click the link via imagesearch: 

$x1=0
$y1=0
$y2=0
$x2=0
$result = _ImageSearch("2.bmp",1,$x1,$y1,0)
$result2 = _ImageSearch("1.bmp",1,$x2,$y2,0)
if $result=1 Then
    MouseMove($x1,$y1,3)
    MouseClick("left", $x1, $y1, 1, 0)

EndIf
if $result2=1 Then
    MouseMove($x2,$y2,3)
    MouseClick("left", $x2, $y2, 1, 0)

EndIf

 

 

[mLipok]

@Kristian Yonuel Please learn How to post code on the forum (this definitely help others user, to help to you)

btw. Welcome you on the forum.
mLipok

ps. sorry but I'm not FF UDF user - you sould wait for help from others ...

Edited January 8, 2016 by mLipok

[Danp2]

$oButton = _FFXPath("//div arwindowid='3' [arid='1000005679']//Email System</span></div>")

I'm guessing that this line failed to find the desire element. Try this and post the results from the Scite output window:

$oButton = _FFXPath("//div[@arid='1000005679']")
_FFClick($oButton)

 

 

[Kristian Yonuel]

Wow that worked! I'm gonna change the whole code now! Thanks a lot!!

 

>"C:\Program Files (x86)\AutoIt3\SciTE\..\AutoIt3.exe" "C:\Program Files (x86)\AutoIt3\SciTE\AutoIt3Wrapper\AutoIt3Wrapper.au3" /run /prod /ErrorStdOut /in "C:\temp\New folder\new.au3" /UserParams    
+>07:36:27 Starting AutoIt3Wrapper v.15.920.938.0 SciTE v.3.6.0.0   Keyboard:00000409  OS:WIN_10/  CPU:X64 OS:X64    Environment(Language:0409)
+>         SciTEDir => C:\Program Files (x86)\AutoIt3\SciTE   UserDir => C:\Users\Kris-VM\AppData\Local\AutoIt v3\SciTE\AutoIt3Wrapper   SCITE_USERHOME => C:\Users\Kris-VM\AppData\Local\AutoIt v3\SciTE 
>Running AU3Check (3.3.14.2)  from:C:\Program Files (x86)\AutoIt3  input:C:\temp\New folder\new.au3
+>07:36:27 AU3Check ended.rc:0
>Running:(3.3.14.2):C:\Program Files (x86)\AutoIt3\autoit3.exe "C:\temp\New folder\new.au3"    
--> Press Ctrl+Alt+Break to Restart or Ctrl+Break to Stop
_FFConnect: OS: WIN_10 WIN32_NT 10240 
_FFConnect: AutoIt: 3.3.14.2
_FFConnect: FF.au3: 0.6.0.1b-15
_FFConnect: IP: 127.0.0.1
_FFConnect: Port:   4242
_FFConnect: Delay:  2ms
_FFConnect: Socket:     752
_FFConnect: Browser:    Mozilla/5.0 (Windows NT 10.0; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0
__FFSendJavaScripts: Sending functions to FireFox .......... done
__FFSend: FFau3.xpath=null;try{FFau3.xpath=FFau3.WCD.evaluate("//div[@arid='1000005679']",FFau3.WCD,null,XPathResult.FIRST_ORDERED_NODE_TYPE,null).singleNodeValue;}catch(e){'_FFXPath_Error: '+e;};
__FFRecv: [object HTMLDivElement] - {align: "", click: function() {...}, focus: function() {...}, blur: function() {...}, title: "", lang: "", dir: "", ...}
__FFSend: try{FFau3.simulateEvent(FFau3.xpath,'MouseEvents','click');}catch(e){'_FFCmd_Err';};
__FFRecv: 1
_FFLoadWait: . loaded in 18ms
[object HTMLDocument] - {reg_img_80171: {...}, reg_img_304248810: {...}, reg_img_304248800: {...}, reg_img_302063200: {...}, reg_img_304255240: {...}, reg_img_304248190: {...}, reg_img_80032: {...}, ...}
+>07:36:29 AutoIt3.exe ended.rc:0
+>07:36:29 AutoIt3Wrapper Finished.
>Exit code: 0    Time: 2.485

 

[Kristian Yonuel]

Hello, Guys I have a related problem. I am able to change via ffcmd the status attributes but it doesn't appear to work because of a script. 

 

_FFSetValue ("Pending", "arid_WIN_3_7", "id") ; Status

_FFSetValue ("Client Action Required", "arid_WIN_3_1000000881", ; Status Reason
$oButton = _FFXPath("//a[@arid='301614800']") ; Click save button
_FFClick($oButton)

Error I am getting: 

The Status Reason field requires a value when the status is either pending or resolved. Select the status reason from the menu. (ARERR 1291220) 

If I do it by send mouse click it works.. 

 

HTML Code:

 

<div class="selection" style="top:0px; left:117px; width:174px; height:21px;" arselmenu="[{v:&quot;New&quot;},{v:&quot;Assigned&quot;},{v:&quot;In Progress&quot;},{v:&quot;Pending&quot;},{v:&quot;Resolved&quot;},{v:&quot;Closed&quot;},{v:&quot;Cancelled&quot;}]">
<input title="In Progress" id="arid_WIN_3_7" class="text " readonly="" style="top:0px; left:0px; width:153px; height:21px;" type="text">
<a href="javascript:" class="btn btn3d selectionbtn" style="top:0px; left:153px; width:21px; height:21px;">
<img class="btnimg" src="../../../../resources/images/mt_sprites.gif" alt="">
</a>
</div>

<input title="In Progress" id="arid_WIN_3_7" class="text " readonly="" style="top:0px; left:0px; width:153px; height:21px;" type="text">

code in selection of dropdown..
<tr class="MenuTableRow"><td class="MenuEntryNameHover" nowrap="">In Progress</td><td class="MenuEntryNoSubHover" arvalue="In Progress"></td></tr>

Is there anything I can do to make this work? Mouse does not always work. Thanks!!

[Danp2]

I believe there are issues with _FFSetValue. Try this instead:

_FFXPath("//input[@id='arid_WIN_3_7']")
_FFCmd("FFau3.xpath.value='Pending'")

 

[Kristian Yonuel]

Hello Danp2, 

Both actually change the status but I think that Remedy wants a mouse click instead of replacing the text. If i do it by mouseClick it works. I did an inspect and nothing change if I do it by autoit or manually so it must be a javascript. Is there any function I could use to manipulate the click by mouse? Or any other solution using greasemonkey or anything like that? Thanks a lot!

[Danp2]

Probably need to trigger some javascript code that is watching for the mouse or keyboard input. You could try the code found here.

[junkew]

One of my favorites crossbrowser is bookmarklets-javascript thru the addressbar. That way you can reach full HTML DOM in all browsers in the same way and use any property you see in chrome, ie, ff development tools to match your element and do click, read, save etc. with the element (all you can do with javascript is reachable)

See for example below link where I gave an answer on how to click on an image

 

[Kristian Yonuel]

Okay Thanks! I'll test some of those examples to see what I can come up with.

I have another issue and I've been searching for hours. Pretty much what I want is a array of names to assign tickets round robin to technicians. If 3 technicians are on critical incidents then assign the next 3 incidents to one of then I run this with a function call pending(). I will post the whole script of what I have at the end. I have search for "random array no repeat" "array count loop" and different kinds for this site with no luck. Maybe the solution is in front of me but can't find it.. I'm stuck into this as you can see I have a big crazy code but it seems to be working but can't find a way to make a loop work stopping at next ticket and the array issue. If you guys have any ideas please let me know. Thanks!

#include <imagesearch.au3>
#include <ff.au3>




$x15=0
$y15=0
$result = _ImageSearch("asignee.png",0,$x15,$y15,0)
if $result=1 Then
    sleep(1000)

Dim $array[2] = ["Name1", "Name2"]

$s =1
$g =0
if $s > $g Then
    msgbox (0, "f", $array[0])
    $g = $g + 1
else
    $g = $g + 2
    msgbox (0, "f", $array[1])
EndIf


;   MouseClick("left", $x15+215, $y15, 1, 0)
if _FFConnect(Default, Default, 3000) Then

 _FFSetValue($array[1],"arid_WIN_3_1000000218","id")
  MouseClick("left", $x15+215, $y15, 1, 0)
   send (" ")
 sleep(1000)
   MouseClick("left", $x15+215, $y15+30, 1, 0)
  ; MsgBox(0,"Found:", $array[1])
EndIf

This is currently my whole code:

expandcollapse popup

$sOSArch = @OSArch ;Check if running on x64 or x32 Windows ;@OSArch Returns one of the following: "X86", "IA64", "X64" - this is the architecture type of the currently running operating system.
ConsoleWrite("$sOSArch=" & $sOSArch & @CR)
$sAutoItX64 = @AutoItX64 ;Check if using x64 AutoIt ;@AutoItX64 Returns 1 if the script is running under the native x64 version of AutoIt.
ConsoleWrite("$sAutoItX64=" & $sAutoItX64 & @CR)
#Include <FF.au3>
#include <ImageSearch.au3>
#include <GUIConstantsEx.au3>
;Nextticket(0)
Global $i

$hGUI = GUICreate("Work on Tickets")
$_Combo =GUICtrlCreateCombo("In Progress", 10, 10)
GUICtrlSetData(-1, "Assigned|Pending", "Pending")
$_Button = GUICtrlCreateButton ( 'Select', 20, 50 )
GUISetState()
$_ReadOld=''

While 1
    $msg = GUIGetMsg()
    Switch $msg
        Case $GUI_EVENT_CLOSE, $_Button
            ExitLoop
        Case $_Button
       ;     ConsoleWrite ( "+->-- Select : " & GUICtrlRead ( $_Combo ) & @Crlf )
    EndSwitch
    $_Read = GUICtrlRead ( $_Combo )
    If $_Read <> $_ReadOld Then
       ; ConsoleWrite ( "-->-- $_Read : " & $_Read & @Crlf )
        $_ReadOld = $_Read
    EndIf
WEnd
GUIDelete($hGUI)


If not WinExists ("BMC Remedy (Search) - Mozilla Firefox", "") then ; If Firefox is not started then call Start()
call (start)
EndIf

Func start()
    Run("C:\Program Files (x86)\Mozilla Firefox\firefox.exe", "", @SW_SHOWMAXIMIZED)
If _FFConnect(Default, Default, 3000) Then
    ; open a page

    _FFOpenURL("https://site")
    Sleep(6000)
MouseClick("left",617,340,1,0)
sleep(19000)
Call(search)

  Else

    MsgBox(64, "", "Can't connect to FireFox!")

  EndIf

EndFunc
Func search()
;If WinExists ("BMC Remedy (Search) - Mozilla Firefox", "") then
    ; Check if window is active.
       ; If Not WinActive("BMC Remedy (Search) - Mozilla Firefox") Then
        ;    WinSetState("BMC Remedy (Search) - Mozilla Firefox", "", @SW_SHOW)

; MouseClick("left",12,245,1,0) ;click applications

 If _FFConnect(Default, Default, 3000) Then
$oButton = _FFXPath("//a[@arid='304316340']")  ; click apps
_FFClick($oButton)
 EndIf

sleep(3000)
MouseMove(114,406) ;move to inc console
sleep(2000)
MouseMove(257,409) ;move to inc console
sleep(2000)
MouseClick("left",266,455,1,0) ; click on incident console
sleep(1000)
MouseClick("left",389,707,1,0) ; click on assigned group
$x29=0
$y29=0
$result = _ImageSearch("assignedgroup.png",1,$x29,$y29,0)
if $result=1 Then
    MouseMove($x29,$y29,3)
    MouseClick("left", $x29, $y29, 1, 0)

EndIf

;MouseClick("left",389,707,1,0) ; click on assigned group
sleep(2000)
send('Citrix')
send("{ENTER}")
sleep(1000)
MouseClick("left",996,805,1,10) ; click away for loading assigned group


if $_Read = "In Progress" Then
$x29=0
$y29=0
$result = _ImageSearch("searchstatus.png",1,$x29,$y29,0)
if $result=1 Then
    MouseMove($x29,$y29,3)
    MouseClick("left", $x29, $y29, 1, 0)

EndIf

sleep(2000)
$x30=0
$y30=0
$result = _ImageSearch("searchprogress.png",1,$x30,$y30,0)
if $result=1 Then
    MouseMove($x30,$y30,3)
    MouseClick("left", $x30, $y30, 1, 0)
EndIf

sleep(1000)
If _FFConnect(Default, Default, 3000) Then
    $oButton = _FFXPath("//a[@arid='1002']")  ; click apps
    _FFClick($oButton)
    EndIf
EndIf

if $_Read = "Pending" Then

$x29=0
$y29=0
$result = _ImageSearch("searchstatus.png",1,$x29,$y29,0)
if $result=1 Then
    MouseMove($x29,$y29,3)
    MouseClick("left", $x29, $y29, 1, 0)

EndIf

sleep(2000)
$x30=0
$y30=0
$result = _ImageSearch("searchpending.png",1,$x30,$y30,0)
if $result=1 Then
    MouseMove($x30,$y30,3)
    MouseClick("left", $x30, $y30, 1, 0)
EndIf
    sleep(1000)
If _FFConnect(Default, Default, 3000) Then
    $oButton = _FFXPath("//a[@arid='1002']")  ; click apps
    _FFClick($oButton)
    EndIf

EndIf

if $_Read = "Assigned" Then

$x29=0
$y29=0
$result = _ImageSearch("searchstatus.png",1,$x29,$y29,0)
if $result=1 Then
    MouseMove($x29,$y29,3)
    MouseClick("left", $x29, $y29, 1, 0)

EndIf

sleep(2000)
$x30=0
$y30=0
$result = _ImageSearch("searchassigned.png",1,$x30,$y30,0)
if $result=1 Then
    MouseMove($x30,$y30,3)
    MouseClick("left", $x30, $y30, 1, 0)
EndIf
    sleep(1000)
If _FFConnect(Default, Default, 3000) Then
    $oButton = _FFXPath("//a[@arid='1002']")  ; click apps
    _FFClick($oButton)
    EndIf

EndIf

sleep(15000)

Call (checkemail)


EndFunc

func checkemail()
    $x4=0
$y4=0
sleep(5000)
$result = _ImageSearch("bmc.png",1,$x4,$y4,0)
if $result=1 Then
    MouseMove($x4,$y4,3)
    ;Call(nextticket)
    nextticket($i)
sleep(3000)
;   MouseClick("left", $x4, $y4, 1, 0)
    ;MsgBox(0,"Found","This is a BMC incident skip this one...")
Else
    sleep(1000)
    call (email)
    EndIf

EndFunc

func email()

    ;Call(Email)
sleep(2000)
Do
$x21=0
$y21=0
    $iResult = _ImageSearch("loading.png",1,$x21,$y21,80)
    If $iResult <> 0 Then Sleep(1000)
Until $iResult = 0
 If _FFConnect(Default, Default, 3000) Then
$oButton = _FFXPath("//div[@arid='1000005679']") ; find email button
_FFClick($oButton)
EndIf
sleep(2000)

sleep(3000)
;MouseClick("left",815,758,1,0)
$x26=0
$y26=0
$result = _ImageSearch("emailbox.png",1,$x26,$y26,0)
if $result=1 Then
    MouseMove($x26,$y26,3)
    MouseClick("left", $x26, $y26, 1, 0)
    ;MsgBox(0,"Found","Found a empty recycle bin here...")
EndIf
        sleep(2000)
        Send('Greetings,')
        send("{ENTER}")
        Send('Please let us know if you are still having this issue so we can proceed to assist you accordingly.')
 If _FFConnect(Default, Default, 3000) Then
$oButton = _FFXPath("//a[@id='WIN_0_302004400']")
_FFClick($oButton)
 EndIf
;MouseClick("left",1188,866,1,0) ;click to send
sleep(2000)
MouseMove(257,409)

$sStringToSearch = "ARERR 38001001"
  If _FFConnect(Default, Default, 3000) Then
    If _FFSearch($sStringToSearch) Then
        sleep(4000)


    ;   MsgBox(0,"Found:", $sStringToSearch)
$x4=0
$y4=0
$result = _ImageSearch("ok.png",1,$x4,$y4,0)
if $result=1 Then
    MouseMove($x4,$y4,3)
    MouseClick("left", $x4, $y4, 1, 0)
    ;MsgBox(0,"Found","Found a empty recycle bin here...")
EndIf
        sleep(2000)

     If _FFConnect(Default, Default, 3000) Then
    $oButton = _FFXPath("//a[@arid='301614900']")
_FFClick($oButton)
EndIf

    ; Call(NextTicket)
    sleep(4000)
     nextticket($i)
     sleep(2000)
  Else
     sleep(4000)
        ;MsgBox(0,"Can't find:", $sStringToSearch)
$x5=0
$y5=0
$result = _ImageSearch("ok.png",1,$x5,$y5,0)
if $result=1 Then
    MouseMove($x5,$y5,3)
    MouseClick("left", $x5, $y5, 1, 0)
    ;MsgBox(0,"Found","Found a empty recycle bin here...")
EndIf
        sleep(2000)
         If _FFConnect(Default, Default, 3000) Then
$oButton = _FFXPath("//a[@arid='301614900']") ; close email
_FFClick($oButton)
EndIf
    ; call system pending
    sleep(1000)
   Call (Pending)
   sleep(5000)
    ;Call(NextTicket)
    nextticket($i)
sleep(1000)
    EndIf
;   WinSetState("Email System - Mozilla Firefox", "", @SW_SHOW)

EndIf


EndFunc


Func NextTicket($i)
sleep(2000)


    ;MouseClick("left",172,210,1,0)
    MouseClick("left",731,637,1,0)
    mousemove(488,831)
        mousemove(455,792)
    MouseClick("left",258,217,1,0)
    sleep(1000)
    Send("{DOWN}")

sleep(1000)
$x20=0
$y20=0
Do

    $iResult = _ImageSearch("loading2.png",1,$x20,$y20,80)
    If $iResult <> 0 Then Sleep(1000)
Until $iResult = 0
$x22=0
$y22=0
;
$result = _ImageSearch("checkstuck.png",1,$x22,$y22,0)
if $result=1 Then
    sleep(1000)
    ;MouseClick("left", $x22, $y22, 1, 0)
    MouseClick("left",258,217,1,0)
    sleep(1000)
    Send("{DOWN}")

EndIf

  Call (checkemail)




EndFunc
Func Pending()



sleep(2000)

$x8=0
$y8=0
;sleep(2000)
$result = _ImageSearch("progress.png",1,$x8,$y8,0)
if $result=1 Then
    sleep(1000)
    MouseClick("left", $x8, $y8, 1, 0)
    ;Call(nextticket)

EndIf
    $x9=0
$y9=0
sleep(2000)
$result = _ImageSearch("inprogress.png",1,$x9,$y9,0)
if $result=1 Then
    MouseClick("left", $x9, $y9, 1, 0)
    ;Call(nextticket)

EndIf

    $x10=0
$y10=0
sleep(3000)
$result = _ImageSearch("status.png",1,$x10,$y10,0)
if $result=1 Then
    MouseClick("left", $x10, $y10, 1, 0)
    ;Call(nextticket)

EndIf

    $x11=0
$y11=0
sleep(3000)
$result = _ImageSearch("clientaction.png",1,$x11,$y11,0)
if $result=1 Then
    MouseClick("left", $x11, $y11, 1, 0)
        mousemove(455,792)

EndIf
;$oButton = _FFXPath("//a[@arid='301614800']")
;_FFClick($oButton)
;sleep(2000)
If _FFConnect(Default, Default, 3000) Then
sleep(1000)
$oButton = _FFXPath("//a[@arid='301614800']")
_FFClick($oButton)
sleep(6000)
;MouseClick("left",914,623,1,10) ; popup?

 EndIf
Do

    $iResult = _ImageSearch("loading.png",1,$x20,$y20,0)
    If $iResult <> 0 Then Sleep(1000)
Until $iResult = 0
EndFunc
Func PendingAssigned()

;sleep(2000)

$x13=0
$y13=0
sleep(1000)
$result = _ImageSearch("assigned.png",1,$x13,$y13,0)
if $result=1 Then
    MouseClick("left", $x13, $y13, 1, 0)

EndIf
$x14=0
$y14=0
sleep(2000)
$result = _ImageSearch("inprogress.png",1,$x14,$y14,0)
if $result=1 Then
    MouseClick("left", $x14, $y14, 1, 0)

EndIf

$x15=0
$y15=0
sleep(1000)
$result = _ImageSearch("status.png",1,$x15,$y15,0)
if $result=1 Then
    MouseClick("left", $x15, $y15, 1, 0)

EndIf

$x16=0
$y16=0
sleep(2000)
$result = _ImageSearch("clientaction.png",1,$x16,$y16,0)
if $result=1 Then
    MouseClick("left", $x16, $y16, 1, 0)

EndIf
;$oButton = _FFXPath("//a[@arid='301614800']")
;_FFClick($oButton)
;sleep(2000)
If _FFConnect(Default, Default, 3000) Then

$oButton = _FFXPath("//a[@arid='301614800']")
_FFClick($oButton)
;
sleep(2000)
 EndIf
$x20=0
    $y20=0
Do

    $iResult = _ImageSearch("loading.png",1,$x20,$y20,0)
    If $iResult <> 0 Then Sleep(1000)
Until $iResult = 0
;sleep(10000)
;MouseClick("left",914,623,1,10) ; popup?


sleep(3000)
EndFunc

 

[Kristian Yonuel]

Hello Guys,

I'm still in need of help for ideas on how to randomize the selection of arrays(technicians) in order.. Is there anything I could follow I have tried to search everywhere with no luck.. Thanks!